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Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines what information we collect, how we use it, and how we keep it safe, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. What Data Do We Collect?
When you use our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Delivery address

  • Phone number

  • Payment details (we do not store full card details — all transactions are processed through secure and verified payment systems)

 

2. How Do We Use Your Data?
We use your personal data for the following purposes:

  • To process and deliver your orders

  • To contact you regarding your order or any issues with your purchase

  • To provide you with updates, promotions, or special offers (only if you have given your consent)

 

3. Sharing Your Data
We may share your information with trusted third parties such as courier services and payment processors solely to fulfill your order. We do not sell, trade, or share your personal data with third parties for marketing purposes.

 

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or damage.

 

5. Your Rights
Under the UK GDPR, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Erasure: Request the deletion of your personal data where appropriate.

  • Restriction: Request the restriction of processing your data.

  • Data Portability: Request that we transfer your data to another service provider.

  • Objection: Object to the processing of your data in certain circumstances.

  • Withdrawal of Consent: If you have given consent for marketing communications, you can withdraw it at any time.

 

6. Contact Us
If you have any questions regarding your personal data or wish to exercise your rights, please contact us at: info@julmicandles.co.uk

By using our website and placing an order, you agree to the terms outlined in this Privacy Policy.

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